If you were to ask most people what customers want, they would rank customer service high on the list of important factors. Consumers prefer to speak to real people, receive answers in real time, and feel as though they are being heard and understood by the representative they’re talking to. If they find it difficult […]

  Risky actions can be a double-edged sword in your employees. On the one hand, those who are risk-takers tend to exhibit leadership qualities that are beneficial to the company overall, producing solutions and coming up with ideas that might boost the performance of the business by a whole lot. But all of this comes […]

If you’re based in the UK, you’ll be happy to know that setting up a business is cheap, quick and easy. Its’ possible to get it all sorted out within a day. Instead of procrastinating or obsessing over all the minor details, here are seven steps that will help you launch your own business today. […]

The online profile your business carries is becoming a crucial part of your marketing strategy and plays a big part in boosting revenue. With the impact search engines and the online world have on our everyday life, it’s important your company’s online profile is as good as it can be, in order to stand out […]

Business administration skills are important for many reasons, from helping you become an effective leader in enhancing your day-to-day job performance. If you are someone who is striving to be placed in a position above other managers then reading this article can help you achieve that. The following pointers emphasize why you should start building […]

Many business owners are control freaks. And it’s easy to see why. After all, business owners must be highly organized, driven, and motivated individuals. Typically, people with those personality traits also like to take control of situations. While there’s nothing wrong with adopting a hands-on approach to business leadership, it’s not a good idea to […]

More and more business owners are beginning to define success in terms of efficiency. And it’s easy to see why. Efficient businesses don’t waste money, don’t miss major opportunities, and don’t make many mistakes. Indeed, the key to sustained professional success is often more about avoiding significant blunders than it is uncovering innovative solutions or […]

Often when you’re at the top of a company, what you understand about that company might not necessarily be what other people think about it. This is completely normal. You interact with the business in a different way to lower-level employees, or customers, or suppliers.  However, it’s always good to have as detailed an understanding […]